If you can't find your Medicaid identification number, you can get it from your state's health and human services department. Although methods vary between states, this can often be done over the phone, in person or online.
Stop by your local health and human services office and ask a staff member for your Medicaid number. Be prepared to provide photo identification. Medicaid.gov provides a searchable database of state locations on its website. Choose your state from the drop-down menu and click "Go" or select your state on the U.S. map below it. Detailed Medicaid information for your state will appear on the next page. Click on the "(State) Website" link at the top, next to the picture of your state. This will take you to the website for your state's health and human services department where you can view office locations, phone numbers and email addresses.
Email, Mail and Fax Inquiries
Send your inquiry by email, fax or postal mail. Include your full name, mailing address, phone number, email address, date of birth and Social Security number. If sending your inquiry by email or fax, you may wish to only include the last four digits of your Social Security number as these communication methods tend to be less secure than others. Some state agencies, such as Indiana and Connecticut, also accept inquiries through their website.
Many states, including Delaware and Colorado, provide online access to your Medicaid account on their health and human services department website. Log in to your account by entering your user ID and password. If you haven't set up online access yet, you can usually do so by selecting a nearby button labeled "Register," "Create an Account" or something similar. After logging into your account, your Medicaid number will likely appear on the main page. If you don't see it, try looking on your "Profile" page.
Replacement Card Order
Since your Medicaid number appears on your Medicaid card, ordering a replacement card is another way of finding it. Submit your request to the health and human services department in-person at a local office, by phone or via your online account. A few states, such as Washington state, even accept requests by email. In Texas, as in a handful of other states, you can print a replacement card by logging into your account on the state's Your Texas Benefits website and choosing this option.