How do I Get a Will Call Delivery From UPS?

by Vee Enne ; Updated July 27, 2017
Request delivery of a UPS package online for fast service.

After the status of a package has been changed to will call, UPS will hold the package until you contact them to request delivery or notify them that you want to go to the local UPS office to pick up the package yourself. There is no charge to change the package's delivery option to will call, but a will-call request must be sent to UPS before midnight to change delivery options for the next business day.

Step 1

Open the UPS tracking information website by following the link listed in Resources.

Step 2

Enter your 12-digit UPS InfoNotice number (from the delivery notice UPS left after the first attempted delivery) in the field labeled "Tracking or InfoNotice Numbers."

Step 3

Click the blue "Track" button.

Step 4

Change the status of your package by selecting "Choose Another Delivery Option" and clicking on the type of delivery that you prefer.

Step 5

Enter additional identifying information as needed, and click "Finish."

Tips

  • Keep the confirmation page that UPS sends after you make changes in case there are any problems with delivery.

About the Author

Vee Enne is a U.S. Military Veteran who has been writing professionally since 1993. She writes for Demand Studios in many categories, but prefers health and computer topics. Enne has an associate's degree in information systems, and a bachelor's degree in information technology (IT) from Golden Gate University.

Photo Credits

  • delivery vehicles only! image by TMLP from Fotolia.com