TCF Bank is a banking institution that offers commercial, personal, auto and mortgage loans. If you have a mortgage through TCF and need assistance related to it, you may be able to get help directly from the TCF customer service. Depending on your situation, you may also be able to get help from government programs.
Mortgage Servicing Issue
If you have a mortgage servicing issue, you can contact the TCF Bank customer service department directly. You can contact the lender through email, or you can talk to a customer service representative over the phone. You can call 800-TCF-LEND to talk to someone from the customer service department regarding your loan payments, interest rate or a number of other issues.
If you are behind on your TCF mortgage payments, you may be able to work with the customer service department to come up with a solution. For example, the lender may offer you a special forbearance that allows you to spread out the past-due amount so you can pay it back over time. If you experience a difficult financial period, a special forbearance gives you some flexibility when it comes to getting caught up on your payments.
In some cases, you may be able to facilitate a loan modification with TCF Bank. A loan modification provides an opportunity to change your mortgage terms in some way. With this process, TCF may be willing to lower your interest rate or give you a longer repayment term to lower your monthly payment. In some cases, you may be eligible to work with the government-sponsored Home Affordable Modification Program. This program provides TCF financial incentives to help you modify your loan.
If you are unable to modify your loan or get a special forbearance, you may have to consider giving up your house. Instead of allowing TCF Bank to foreclose on your property, you may want to facilitate a short sale. A short sale involves selling your house for less than the mortgage balance. TCF must approve the short sale before the sale can proceed. You also may offer TCF a deed in lieu of foreclosure, which involves simply giving the deed to your property to the bank instead of forcing foreclosure.