How to Send Money to an Inmate Through Western Union

by Contributing Writer ; Updated July 27, 2017

Items you will need

  • Commissary account details of the inmate
  • Credit or debit card
  • Computer with Internet access
  • Telephone

Western Union is an established provider of money-transfer services. It has been in business for more than 100 years and is now in more than 240 territories and countries. Millions of people use this service to send money to almost any location around the world, even in the most unusual places. If you want to send money to an inmate, you may use the services of Western Union. This can be done through the phone or through a Western Union agent location in your area.

Step 1

Go to Western Union’s website. Before you can send money you need to register your personal information. Just fill out the form with all your information and continue until you finish the registration process. If you have already done this, you just have to sign in using the username and password that you have selected in your previous transaction.

Step 2

Choose your location. It is important to indicate where you are sending the money from. Not everyone can send money online. If you live in a country not covered by online sending, you would need to go to an agent location to send money.

Step 3

Choose the location where you would send the money to. Input the receiver’s information, including the receiver's name and current location. Then, input the commissary account information in the proper field.

Step 4

Indicate the amount you wish to send.

Step 5

You also have the option to choose what type of transfer you want. In this case choose Direct to Bank.

Step 6

Choose your preferred services and input the information required, such as your credit card or debit card number, and your billing address.

Step 7

In the last step, confirm your money transfer. Once the transfer is completed, you might want to call Western Union's customer service hotline to validate the transaction. When your bank clears your transaction, the money will be deposited directly to the commissary account of the inmate within 1 to 3 business days.

Step 8

Take note of the MTCN or Money Transfer Control Number. You will need this just in case something goes wrong with the money transfer or if you would need to change some details.


  • Countries from which you can send money online are Australia, Austria, Canada, France, Germany, Ireland, Italy, the Netherlands, New Zealand, Norway, Spain, Sweden, United Kingdom, and United States. If you need to send money from a place not included in the list, just go directly to an agent location nearest you.

    If you encounter any problem, you may contact the Western Union customer service hotline in your area. You may also see this on Western Union's website.


  • Be sure to type the correct information. To avoid errors, double-check everything before you continue to the next step.