Before Verizon suspends your telephone service, you will receive a notice indicating that your bill is past due. If you fail to pay your bill within five days of receiving the notice, your services will be suspended. Suspended services become expensive, due to the fact that late fees and reconnect fees are added to your final bill total. You can pay the bill for your suspended account online, just as you would if the service was not suspended.
Visit the "My Verizon" website (see Resources). Click the "Register" link if this is your first time using the My Verizon website. During the registration process, you will be able to create a username and password.
Enter your username and password on the My Verizon homepage. Click "Sign In."
Click the "Account" tab. Select "Payment" and "Payment Options."
Select the option to "Make a Payment." Enter your credit card information, along with the amount that you are paying. If you don't have a credit card, you can also pay using your checking account. You will need your bank's routing number and your checking account number. Both numbers are often printed on the bottom of your checks.
Click "Submit" to submit and process your payment. It may take a few hours for your service to be restored. If your service is not restored, within three to four hours, contact Verizon customer service to request service restoration.
