If you need help paying your light bill in North Carolina, there are state and nonprofit organizations that can help you keep the power on in your home. Generally, you'll need a past-due electric or gas bill, proof of identity and documents verifying your income to apply for assistance. Emergency help is available even if you service has been disconnected.
The North Carolina Low Income Home Energy Assistance Program (LIHEAP) provides one-time payment assistance to households demonstrating financial need. The program is designed to assist with heating costs during the winter season. You can apply for assistance Dec. 1 through March 31 each year. The program is open to all North Carolina residents who meet the income restrictions based on household size. For example, a household of three can't exceed $26,546 per year.
North Carolina also offers the Crisis Intervention Program
Utility Provider Assistance
Operation Round Up allows utility customers to help other residents in need. Participating utility providers give customers the option to round their bills up to the nearest dollar. The maximum contribution amount from a customer any month will be less than $1. Funds are placed in a the Operation Round Up trust, which helps individual customers. Grants are also given to nonprofit organizations that provide assistance to low-income residents. As of 2018, some of the participating utility providers include Four County Electric, Albemarle Electric Membership Corporation, Wake Electric and Carteret-Craven Electric Cooperative.
The amount of individual grants can vary, depending on the utility company. Contact your utility provider directly to inquire about programs they may offer.
Help From Charities
The nonprofit CatholicCharitiesUSA.org located throughout North Carolina, provides emergency assistance with basic needs, including electric bills. The charity helps people in need, regardless of their religion. The Salvation Army
- Time Warner Cable: Catholic Charities Provides Financial Resources to Struggling North Carolinians
- Need Help Paying Bills: Catholic Charities
- Benefits.gov: North Carolina Low-Income Energy Assistance Program (LIEAP)
- NCDHHS: Low Income Energy Assistance
- NCDHHS: Crisis Intervention Program
- Dominion Energy: EnergyShare