As consumers use debit and credit cards more often than cash or checks to pay for purchases, many merchants find that the card provider charges are really hurting their profits. To offset the losses, companies charge convenience fees or surcharges on debit and credit card transactions. Certain states make such surcharges illegal.
Visa Convenience Fee Guidelines
Visa guidelines state that a surcharge is different than a convenience fee. It prohibits merchants from imposing surcharges, as it considers it a discrimination based on a payment type. However, it allows merchants to add convenience fees to debit and credit card transactions. A merchant must disclose the fee and allow a customer to choose another form of payment. A convenience fee is not applicable to face-to-face transactions. It must be a flat fee regardless of a transaction amount. It must be a part of a total transaction. Ten states -- California, Colorado, Connecticut, Florida, Kansas, Maine, Massachusetts, New York, Oklahoma, Texas -- have made it against the law to charge a fee on credit card processing transactions.
MasterCard Surcharge Guidelines
MasterCard does not differentiate between surcharges and convenience fees. The company prohibits merchants from charging a fee for processing a debit or a credit card transaction if they do not apply a processing fee to any other form of payment, such as a check or a PIN-based debit. A merchant may charge a processing fee if the merchant charges on all types of these transactions. MasterCard allows merchants to provide discounts for cash, check or debit PIN-based transactions.
Discover Surcharge Guidelines
Discover allows merchants to charge a fee on its debit and credit cards if merchants charge the same fees when a customer pays with another brand of card. Likewise, a merchant will have to assess the same fees on Visa and MasterCard transactions if it charges a fee for using a Discover card. Discover states that a fee may not exceed the amount a merchant pays to the company for debit and credit transaction processing.
Many merchants incorporate the fees for debit and credit card processing into their prices or charge convenience fees for online and telephone orders. Some merchants require a minimum purchase for debit and credit card transactions. The minimum amount already includes the fee the merchant pays to the company. Merchants may encourage cash, check and PIN-based transactions by offering small discounts, though they must clearly inform customers about the differences between cash and noncash payments.
- Visa: Visa Warns About Retailer Checkout Fees
- Discover; Discover Debit Card Challenges Visa and MasterCard; Martin H. Bosworth; February 2006
- Merchant Council: Charging a Credit Card Convenience Fee on Transactions
- Visa. "Visa USA Interchange Reimbursement Fees," Page 7. Accessed April 2, 2020.
- Consumer Reports. "10 Answers To Credit Card Questions We Get Asked All The Time." Accessed April 2, 2020.
- National Conference of State Legislators. "Credit or Debit Card Interest, Surcharges, and Fees 2013 Legislation." Accessed April 2, 2020.
- The Federal Trade Commission. "New Rules on Electronic Payments Lower Costs for Retailers." Accessed April 2, 2020.
- U.S. Supreme Court. "Expressions Hair Design v. Schneiderman." Accessed April 2, 2020.
- Visa. "Minimum Transaction Amount on a Visa Credit Card." Page 1. Accessed March 29, 2020.
- Visa. "Report an In-Store Purchase Issue." Accessed April 2, 2020.
- MasterCard. "Report a Problem Shopping." Accessed April 2, 2020.
Julianne Russ has been a freelance writer since 2009. She specializes in articles about banking, management, foreign languages and education. She has a Bachelor of Arts in international management from Hamline University in St. Paul, Minn.