Items you will need
- Customer account number
- Personal identification number
The International Netherlands Group, also known as the ING Group, offers a variety of banking services to businesses as well as individuals. The ING Group is owned and operated by the ING Direct which is a federally chartered bank insured by the FDIC. ING Direct offers higher interest rates than most banks. Whether you are tired of investing or you're just looking to close your ING account, complete these steps to do so.
Visit the ING Direct website and log into your personal account using both your personal identification number and your customer account number.
Locate the account you would like to delete. ING Direct customers are allowed to have more than one account.
Click the "Transfer Money" option and enter in the remaining dollar amount left in your account. Choose the account that you would like to transfer the money to. The money can be transferred to the original bank account that was used to link your ING Direct account or you can transfer the funds to another ING Direct account.
Once you have decided which account you want to send the money to, click "Transfer" and then "Close Account".
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