Visa prepaid cards, including gift and debit cards, start out with a set balance that goes down with each use. A receipt may tell you the remaining balance, but, if you want to check the balance on your own, start with the information on the back of the card.
Visa sells its prepaid cards through third-party banks, credit unions and retailers, so there is no single Visa source to check balances. You must go to the website of that card issuer, which is listed on the card's back. The information you must provide varies depending on the issuer. The Vision prepaid Visa card, for example, requires the card number, the three-digit security code on the back and your date of birth.
You can also call the customer service number listed on the back of your card to get your balance. Some cards, like the Visa Buxx and Visa Payroll, allow you to use text messaging to check your balance and receive low balance alerts. Several also give you a Personal Identification Number so you can check a balance through an ATM.
- Visa: Prepaid Cards
- Visa TravelMoney: FAQs
- Navy Federal Credit Union: Visa Buxx FAQs
- Visa Payroll: FAQs
- Visa Prepaid Cards: FAQs
- Visa Gift Cards: Check Your Balance
- Vision Prepaid Visa: Card Registration
- New York State Department of Labor. "Debit Card for Unemployment Insurance." Accessed Feb. 28, 2020.
- Benefits.gov. "Direct Express® Prepaid Debit Card." Accessed Feb. 28, 2020.
- Consumer Financial Protection Bureau. "New Protections for Prepaid Accounts." Accessed Feb. 28, 2020.
- Rushcard Prepaid Visa. "RushCard Prepaid Visa Card Cardholder Agreement." Accessed Feb. 28, 2020.
- Consumer Financial Protection Bureau. "What Should I Do if My Prepaid Card or PIN is Lost or Stolen or I See Unauthorized Charges?" Accessed Feb. 28, 2020.
Lindsey Thompson began her writing career in 2001. Her work has been published in the Cincinnati Art Museum's "Member Magazine" and "The Ohio Journalist." You'll also find her work on websites like Airbnb, Chron.com, and USAToday.com. Thompson holds a Bachelor of Science in journalism from the Scripps School of Journalism at Ohio University.