Like many banks, SunTrust provides online banking services as a convenient option for customers. Online banking lets you manage various accounts at home, including checking, savings, money market, lines of credit, consumer loans, certificates of deposit, Individual Retirement Accounts (IRAs), mortgage accounts, Signature Advantage banking and credit cards opened after February 5, 2007. You can access this service after you register for it.
Visit SunTrust's website and click the "Sign up now" link under the "Sign On" panel. This produces a page with information on the registration process. Close to the end of the page is the first step in the process. You can choose to register using your account number, ATM or check card, or your credit card. Click on one of these options and hit the "Begin Enrollment" button to begin.
Entering Identifying Details
The identifying information you must supply on the next page depends on the option you selected. If you chose to register using your account details, enter your account number, the account type, your Social Security number and zip code. If you're using your ATM or check card, enter the card number and PIN and your Social Security number. To register with your credit card, enter the number, security code, expiration date, Social Security number and zip code. Click "Continue Enrollment" to go on to the next page.
Complete the Registration
Enter the information required on the next page. SunTrust will send you an access code via email that you can use to sign in to the online banking module. Follow the instructions contained in the message to verify and complete your enrollment. If you don't receive this email, call the bank to have a representative resend it.
Call 1-800-382-3232 to speak to a SunTrust representative if you have questions about registering for online banking or you're having some difficulty doing so. You can also call 1-800-SunTrust with general questions. If you don't have an account with the bank, you can open one online. You must have one to access online banking. You can apply for different accounts such as personal checking, savings, money market and CDs, loans and lines of credit. Applications for other types of accounts are available at the bank.