How to Renew a Medicaid Application in Florida

The Florida Department of Children and Families determines Medicaid eligibility for Florida residents. The state health insurance program provides coverage to low-income individuals throughout the state. Once you are approved for Medicaid benefits, you will need to renew your application periodically. You will receive notification before your benefits expire. You can register on to view Medicaid and other state benefit details, access case information, report any changes to your case and check your Medicaid recertification date. It is important to complete and submit your renewal application before you lose coverage.

In Person and by Phone

Go to your local Department of Children and Families office to renew your application. Local offices are located throughout the state. To find a location near you, visit the Florida Department of Children and Families website (see References). Bring your identification and current financial information with you when you go.

Call the Department of Children and Families at 866-762-2237 to request an application. Inform the representative that you need to renew your Medicaid benefits.

Once you receive the application, complete it and mail or fax it back with all required documents within the time frame allowed. Allow plenty of time for your renewal application to be processed, as it can take up to 30 days once the department receives your application.


Visit to complete the renewal application online. Under the "Benefits" tab click the option "Complete a Recertification Review On-line." Have your Social Security number, date of birth, income information, asset information and housing expenses available for completing the review. Click "Continue" to go to the next page, choose the option for "Complete a recertification review" on that page and click "Continue" to begin completing the application.

Enter your Florida case number found on your notice or statement from the DCF. If you do not have your case number, you can obtain the number by logging into your ACCESS account. Enter your Social Security number and date of birth.

Fill out all personal information, including your name, address, date of birth and phone number. Complete any additional personal information for all household members.

Provide income, asset information and household expenses, including employment information, earnings, a list of countable assets such as bank account balances, debt and housing-related bills.

Review your application and submit it. You may be contacted by a case worker if additional documentation is needed.