It is vital that the account information you enter on your tax return for a refund to be directly deposited into your bank account is correct. This prevents the Internal Revenue Service (IRS) depositing the refund into the wrong account. In most cases, banks will double-check the name, Social Security number and bank account number to make sure they all match. If an incorrect account number is given and the bank catches the mistake, they will return the money to the IRS. The IRS will then issue a paper check refund to you. Check your return and refund paperwork or contact the IRS to ensure you have provided the correct tax refund bank account information as soon as you think you may have made a mistake.
Look on your copy of your tax return. If you filed it electronically, contact your tax preparer to get a copy of it. If you saved a copy of it on your computer's hard drive, find it there. Look at the tax refund direct deposit information to see whether you entered the correct bank account number and routing number.
Gather all of the information you can about your return. Call the IRS’ Refund Hotline at 1-800-829-1040. This is the IRS customer service phone number for individuals. They can trace refunds starting 72 hours after they have been electronically filed and four weeks after they were filed by mail.
Explain the situation to the customer service representative to see if she can pull up a copy of your return to verify the account number you provided. Provide your Social Security number, amount of the refund and your filing status, if required.
Visit a Taxpayer Assistance Center if you believe that your problem cannot be handled over the phone. Approximately 100 such centers are located across the country. Find the one nearest you on the IRS website.
Check the status of your refund online at the IRS website, or call 1-800-829-4477.
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