WorldPerks was a frequent flyer program Northwest Airlines offered that rewarded travelers with free tickets, flight upgrades and discounted membership for its airport lounges (WorldClubs). US Bank offered a WorldPerks Visa Credit Card that allowed card holders to earn five Northwest WorldPerks miles for each dollar spent at participating businesses. In 2008, Northwest Airlines was absorbed into Delta Air Lines. In 2009, as a result of this merger US Bank replaced the old Northwest WorldPerks Visa cards with its own FlexPerks Visa cards.
Receiving and Activating Your New FlexPerks Card
Receive your new FlexPerks card in the mail. WorldPerks members do not need to reapply for a FlexPerks card and will keep their existing WorldPerks card number. All WorldPerks points will automatically be converted to FlexPerks points.
Activate the FlexPerks card by calling US Bank's Cardmember Services at 877-978-7446 for a FlexPerks Travel Rewards Visa Signature® Card, 800-692-8472 for a FlexPerks Select Rewards Visa Card or 800-285-8585 for a FlexPerks Cash Rewards Visa Card. Card holders can also follow the instructions that were mailed with the new FlexPerks card to activate their new Visa.
After activation, receive an additional 10,000 bonus Flexpoints after spending $500.
Receiving and Redeeming Additional Points and Perks
Determine whether you have a FlexPerks Travel Rewards, FlexPerks Select Rewards or FlexPerks Business Travel Rewards Visa card. Receive one point for every dollar spent at participating businesses as a Travel Rewards and Business Travel Rewards card holder and one point for every two dollars spent as a Select Rewards member. Travel and Business Travel card holders earn double points on the category on which they spend the most.
To redeem WorldPerks and FlexPerks points, go to usbank.com. Scroll down the page to the "Manage Your Accounts" section. Click on the link "Log into Rewards Center in Internet Banking," enter your login information and follow the instructions on the page.
WorldPerks Visa Signature card members who convert to the US Bank FlexPerks Travel Rewards Visa card may receive up to a $20 airline allowance with each redeemed airline award travel ticket. Travel Rewards card members must call US Bank Cardmember Services – 877-978-7446 – to request a statement credit within 90 days of a qualified purchase. Once the request is approved by Cardmember Services, the card member will receive a credit within four to six weeks for the amount of the qualified purchase, up to $20.
WorldPerks Visa Business card holders who convert to the US Bank FlexPerks Business Travel Rewards Visa card may receive up to a $25 airline allowance with each redeemed airline award travel ticket. Card members must call Cardmember Services at 800-374-7979 to request a statement credit within 90 days of a qualified purchase. Once the request is approved by Cardmember Services, the card holder will receive a credit within four to six weeks for the amount of the qualified purchase, up to $25.
Cardmembers must meet the conditions of conversion eligibility to the new US Bank FlexPerks Visa card. Contact US Bank for details.
You may redeem points for qualified purchases only if the outstanding balance of your account is below your credit limit and if your account is open and in good standing under the terms of your card member agreement. Once you or US Bank closes your account for any reason, you forfeit your reward points.