How to Send Payments to Pacific Gas & Electric

by Nadine Ali ; Updated July 27, 2017

Pacific Gas & Electric supplies most of California's residents and businesses with electricity and natural gas. PG&E offers multiple payment methods to make the payment process simple and convenient for consumers. You can pay your utility bills online, by mail, phone, automatic bank withdrawal or in person at an authorized location.

Step 1

Pay online by logging into your PG&E account and selecting the bill payment option. Enter the amount you would like to pay in the designated text field. Select a payment method and enter your payment information. Confirm the amount and submit.

Step 2

Write a check or purchase a money order in the amount you would like to pay. Make it out to PG&E and write your PG&E account number on the check or money order. Retrieve the payment coupon that was sent with your bill and enclose it along with your payment in the return envelope provided by PG&E. See Resources for the PG&E payment mailing address.

Step 3

Pay over the phone by calling 866-735-7742. Have your credit card, debit card or checking account information and PG&E account number ready. Listen carefully to the menu options and select bill payment. When prompted, enter your eleven-digit PG&E account number, the amount you would like to pay and your payment information. You will be given a payment confirmation number at the end of the transaction.

Step 4

Pay in person by visiting an authorized location; see Resources to find a bill payment center. The only acceptable forms of payment are cash, check, money order and cashier's check. You will need the payment coupon enclosed with your bill or your PG&E account number.

Step 5

Set up an automatic withdrawal using PG&E's Automatic Payment Service, provided by Direct Payment, a third party, at directpaymentplan.com; you will need your PG&E account number to sign up. Payments will be withdrawn from your bank account. You can also log in to your PG&E account and schedule automatic payments through e-Bills.

Tips

  • Service fees may be applied when paying by phone or at a payment center.

About the Author

Nadine Ali has written for local publications including the "North Bergen Reporter" and "The Montclarion," as well as online for various websites. She is currently pursuing a graduate degree in psychology and social work.