How to Contact the IRS About a Refund

by Leigh Thompson ; Updated July 27, 2017
The IRS issues refunds for overpayment of taxes.

Items you will need

  • Social Security number
  • Filing status
  • Tax refund amount

People who have overpaid taxes to the IRS will receive a refund after they file their tax returns. If you file electronically, you should wait at least 72 hours after the IRS acknowledges receipt of your return before you check the status of your refund. If you filed by mail, you'll need to wait three weeks before checking.

Step 1

Go to the IRS website and click on the link for “Where’s my Refund?” Enter your Social Security number, filing status and the amount of your refund in whole dollars. The results should give you the status of your refund. You may be prompted to check again in 24 hours if the status is unavailable

Step 2

Call the Refund Hotline at 800-829-1924. Provide the automated system with your Social Security number, the whole-dollar amount of the refund and your filing status. The automated system will update you with the status of your refund if that information is available.

Step 3

Call 800-829-1040 and speak with an operator. Give the operator your Social Security number, filing status and refund amount.

Warnings

  • Amended tax return information is not available on the "Where’s my Refund?" online tool.

About the Author

Leigh Thompson began writing in 2007 and specializes in creating content for websites. She has been published online in various capacities. Thompson has an associate degree in information technology from the University of Kansas and is working on a bachelor's degree in business and personal finance.

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